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About Us

Back in late 2019, we were chatting about our favorite hobby — traveling — and dreaming of the places we wanted to explore next. We had always booked our own trips but often wished we had someone knowledgeable to guide us and answer our questions. When we searched for local travel agencies, we discovered that most had closed their storefronts and shifted to home offices scattered across the country.

That sparked an idea: Why not start our own?

From there, the research began. We quickly realized that with the right investment, training, and dedication, we could turn our dream into reality. After months of online training and carefully choosing the right partners, we set a launch date. In February 2020, we secured our license and partner list — and Pinnacle Travel was officially born!

Of course, the pandemic almost ended our journey before it began. But instead of giving up, we used that time to dive deeper into learning, preparing, and perfecting our ability to serve our customers.

Today, we are proud to welcome you to Pinnacle Travel. We’re more than just a travel agency — we’re a family excited to help you plan your adventures, answer your questions, and create unforgettable experiences.

Welcome to our story. We can’t wait to be part of yours.

We are the Best

Why Book With Us?

We know that some trips are simple enough to book on your own. But in today’s world of changing airline schedules, cancellations, and evolving travel restrictions, having a trusted partner by your side can make all the difference between a smooth getaway and a stressful experience.

At Pinnacle Travel, we’re here to help with everything from flights and hotels to entry requirements and visas. Because rules and restrictions change often, we monitor them closely and keep you informed so you can travel with confidence. And when delays or cancellations happen, we step in to assist with rebooking whenever possible — so you’re never left navigating it alone.

Best of all, we don’t charge service fees. In fact, we frequently secure rates lower than what you’ll find online, often through exclusive packaged deals not available to the public.

With us, you get expert guidance, insider value, and peace of mind — all at no extra cost.

Read The Top

Latest Reviews

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Jennifer P profile picture
Jennifer P
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Steve made traveling through Europe incredibly easy. We visited London, Paris, and Amsterdam, and everything was smooth from start to finish. The places we stayed were phenomenal—comfortable, well-located, and exactly what we hoped for. We had no complaints and no issues with travel at all. The entire experience was stress-free, and we would highly recommend this company to anyone planning a trip to Europe.
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Jenna b profile picture
Jenna b
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Stephen was amazing helping us plan our honeymoon! After wedding planning, I didn’t want to plan anything else!!! We met with Stephen and told him our budget and what we were looking at and he gave us multiple options with expert information about each place to help us make a decision. He showed us pictures of each place, pros and cons, made sure it was a safe area, and gave the costs up front. I was hesitant to book through a travel agent because I never have before and I thought there was a catch but now I won’t book without him! Our honeymoon was amazing and he worked out every little detail. He clearly explained how to get to our transportation bus after we got off at the Cancún airport with papers printed out in a folder with all the information we needed. We felt safe in the transportation he made for us and Stephen even checked on us to make sure the flights were all on time. We stayed at all inclusive resort for 7 nights within our budget with flights included and I would have never been able to find that without him ( and with no extra money out of my pocket!). Booking with Pinnacle Travel took the stress out of vacation so we could relax and I will use them again and again!!!!
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James S profile picture
James S
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Stephen was great planning our trip to Europe. Couldn’t have asked for more help, he was always there to answer questions.
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Zachary S profile picture
Zachary S
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I recently returned from a trip to London and Ireland with my wife and her family. We had 7 people in total, coming from 3 different states, all wanting to experience the trip together. Stephen with Pinnacle Travel Group made it happen, and made it seem effortless.. His knowledge, expertise, and extreme friendliness despite so many people traveling internationally at once, made our trip absolutely unbelievable. Everything was planned for us to the letter, all we had to do was show up. It was the trip of a lifetime, and it wouldn’t have been without Stephen.
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Jessica s profile picture
Jessica s
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Stephen with Pinnacle Travel is PHENOMENAL! I have worked with travel agents for 20+ years and he is by far the best. He has attention to detail and great advice to make every vacation the best ever.
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Stacey B profile picture
Stacey B
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Stephen booked our second carnival cruise for us and needless to say, everything went smooth and we had a great time. We use him for all our travel needs. He even got in touch when we returned to see how everything went. Jamaica and Grand Cayman’s did not disapppoint!
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Christina C profile picture
Christina C
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Stephen and Cherity are the best! They booked a Disney cruise for us and took care of everything! It’s our first cruise so I’m very thankful to have them to help with the details. I’ve known them for many years and they are trustworthy and dependable. You won’t find better travel agents anywhere.
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Jen W profile picture
Jen W
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If you want someone who will spend countless hours on the phone with airports, cruise lines,resorts or whatever other services you need then Stephen Keath is the travel agent for you. I've known Stephen for 20 years and he is a very hard working dependable, person that will do his best to make your travel experience a most memorable time
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Heather M profile picture
Heather M
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Stephen is wonderful! He booked our honeymoon for us to Punta Cana. It was amazing! We didn’t have to worry about a thing. He kept us updated on our flights so we didn’t have to worry about checking for delays. Definitely would recommend him for your family’s travel plans!
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Carroll E profile picture
Carroll E
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I can’t say enough good things about Stephen! We went to Vegas last year (2022) & there was 6 of us going. All of our first time flying and being in a place like Vegas. I had never even booked a flight before or even tried! Stephen literally handled EVERYTHING. The Hotel, Airfare, Baggage. All of it. It was maybe a 30 min phone call and we were booked and ready! I will be using him for every vacation we plan!

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